Question 1

How fast do you reply?

Accepted Answer

WhatsApp: within 30 minutes (business hours). Email: 1-2 business hours. Brief form: 4 business hours.

Question 2

What happens on the 30-min call?

Accepted Answer

You tell us about the project. We ask 5-7 clarifying questions. We give you a price range and timeline. Total: 30 minutes. No pitching.

Question 3

I haven't decided on a tier — what do I write in the form?

Accepted Answer

Write "I don't know yet." We'll ask the questions that matter on the call and recommend a tier. Starter / Industry Pro / Pro Plus / Enterprise is our call, not yours.

Question 4

I'm abroad — do you work with international clients?

Accepted Answer

Yes. Half our work is outside Ukraine, active across UA, EU, US, DK. Payments via Stripe (USD/EUR), USDT, or bank transfer. Contract in English or Ukrainian, your choice.

Question 5

What if I want to sign an NDA before you show cases?

Accepted Answer

Standard. We have a one-page NDA template, signable via Diia.Sign or DocuSign in 1 business day. Most clients don't ask, since cases are public in the portfolio.

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Common questions before inquiring